I Didn’t Loudly Announce I Was Tipping, Does That Make Me A Bad Consumer?

I Didn't Loudly Announce I Was Tipping, Does That Make Me A Bad Consumer?

We've all done the Conspicuous Tip -- you wait until the barista or employee behind the counter is looking before you stuff the dollar in the tip jar, lest you be thought a non-tipper. But should that apply in a confusing situation involving a hotel shuttle and a cupholder full of bills? Bill found … [Read more...]

AT&T Cries "Uncle," Pulls Plug On Plan To Buy T-Mobile

AT&T Cries "Uncle," Pulls Plug On Plan To Buy T-Mobile

Faced with regulatory hurdles too tall for it to leap, AT&T has announced that it has pulled the plug on its proposed plan to purchase T-Mobile USA from Deutsche Telekom for $39 billion. The merger, which would have made AT&T the largest wireless provider in the nation, was widely criticized by … [Read more...]

ToysRus.com Loses My Order, Tells Me I Can Go Pick It Up In Store For An Additional $60

ToysRus.com Loses My Order, Tells Me I Can Go Pick It Up In Store For An Additional $60

As we reported last week, a recent survey showed that the website for Toys R Us came in dead last among top online retailers for its average delivery time. Unfortunately, this news came too late for Consumerist reader Victor who had already been waiting 11 days for his order from the site. See, … [Read more...]

The Cars Everyone Loved To Hate On In 2011

The Cars Everyone Loved To Hate On In 2011

In 2011, there were plenty of cars with a lot of hype behind them, only to end up doing poorly with consumers. Failing to meet high expectations could almost be worse than just being as terrible as everyone thought you would be. So let's toast a few of the flops of the 2011 American car market, … [Read more...]

Consumer Reports: New Burger King Fries Are Better, But Still Not As Good As Wendy’s

Consumer Reports: New Burger King Fries Are Better, But Still Not As Good As Wendy's

Last Friday, Burger King launched some new fries - offering free samples while supplies lasted. Our scientific sisters at Consumer Reports jumped in the car and headed to two Burger King locations near our shared Yonkers, NY, headquarters to see if they could detect any changes. The verdict? It … [Read more...]

Let’s All Guess Which Members Of Congress Got VIP Loan Discounts From Countrywide

Let's All Guess Which Members Of Congress Got VIP Loan Discounts From Countrywide

It's been more than three years since it was revealed that Angelo Mozilo, the curiously orange former CEO of Countrywide Financial, provided discounted loans to U.S. Senators and other VIPs. But it wasn't until last February that the House Committee on Oversight and Government Reform got around to … [Read more...]

Comcast Lures Me Back With Promotion Only To Later Deny It Ever Existed

Comcast Lures Me Back With Promotion Only To Later Deny It Ever Existed

Feeling like you're forced to do business with Comcast because of a dearth of other options is a bad way to start things off, as Consumerist reader M.K., says, "I would never deal with Comcast if I felt that I had the choice not to." But after checking out a Comcast offer that was priced right, M.K. … [Read more...]

Places At Home To Stash Your Cash

Places At Home To Stash Your Cash

Most financial experts don't recommend keeping large amounts of cash stashed at home, but that doesn't stop people from socking their savings in corners they believe to be safe. Those who do so leave themselves vulnerable to losing huge amounts of money due to burglaries or forgetfulness. If you … [Read more...]

If You Want A Cell Phone Without A New Contract, Don’t Go To The Verizon Store

If You Want A Cell Phone Without A New Contract, Don't Go To The Verizon Store

If you're already a Verizon customer and all you want is a new phone -- no change of plan, no contract extension, just the phone -- it would make sense that you should just be able to go to the Verizon store and pay full price for a new one. But as Consumerist reader Greg learned, things rarely go … [Read more...]

Build-A-Bear Agrees To Pay $600K For Failing To Report Toy Chairs That Could Snap Off Fingers

Build-A-Bear Agrees To Pay $600K For Failing To Report Toy Chairs That Could Snap Off Fingers

Reading about a defective Build-A-Bear product can conjure up visions of bears coming to life to chase terrified children. The good news is that's not happening, but the company has agreed to pay a civil penalty of $600,000 for failing to report toy beach chairs that resulted in injuries -- … [Read more...]